Project Human Resource Management

Keys to managing people

–Motivation theories:

• Intrinsic, extrinsic motivation
• McGregor’s Theory X & Theory Y
• Maslow’s Hierarchy of Needs: physiological => safety => social: ove/belonging => esteem => self-actualization
• Motivational factors: achievement, recognition, the work itself, responsibility, advancement, and growth, which produce job satisfaction
• Hygiene factors: cause dissatisfaction if not present, but do not motivate workers to do more; examples include larger salaries, more supervision, and a more attractive work environment

–Influence: Authority, Assignment, Budget, Promotion, Money, Penalty, Work challenge, Expertise, Friendship

–Power: Coercive / Penalty, Legitimate / formal, Expert, Reward, Referent

–Effectiveness: empathic listeners, rapport, mirroring,

Covey and improving effectiveness in 7 rules: Be proactive => Begin with the end in mind => Put first things first => Think win/win => Seek first to understand, then to be understood => Synergize => Sharpen the saw

Project HR Management Activities (4)

• Plan HR management
  • Project organizational charts => Responsibility assignment matrixes
  • Staffing management plan (acquiring, time-table, releasing, training, recognition/reward) => Resource histograms
• Acquire project team: pre-assign, negotiate, hire, HR risk, resource loading, resource leveling
• Develop project team: team building, ground rules, reward/recognition, co-location, training, etc.
• Manage project team
  • Observation and conversation
  • Project performance appraisals
  • Conflict management
  • Use an Issue log
  • Interpersonal skills